Position: Spa Manager
 

No. of Vacancies: 4

Education: Graduate and Post Graduate

Experience: 3 to 5years

Industry Type: Service 

Job Location: South Delhi 

1. Select City Walk Mall

2. DLF Avenue Saket Mall

3. DLF Promenade Mall Vasant Kunj

4. Hauzkhas
 

No. of working days: 6

Desired Candidate Skills: 

- Excellent communication skills,

- Good knowledge of sales 

- Presentable 

Job Description: 

- The manager of a spa facility should oversee the operation of a business that provides clients with various services, including massages, facials, manicures, pedicures and more. 

-He or she should provide the spa visitors with a satisfying experience and manages all staff and activities of the facility. 

- Depending of the facility, some daily duties may include human resources, office procedures, marketing, ordering supplies and materials, housekeeping, staff training, and handling complaints. 

- Create a motivating environment of sincerity, warmth and fun for staff and guests. 

- Demonstrate an exceptional level of professionalism for the staff to emulate. 

- Effectively administer and monitor Staff Scheduling procedures. 

- Manage inventory effectively. 

- Implement a clearly established opening and closing procedure. 

- Ensure stock and cash items are kept safely under lock and key. 

- Attend Management meetings and convey all relevant information throughout the Spa. 

- Hold regular staff meetings to keep staff up to date on all aspects of the Spa's operation. 

- Anticipate, identify and ensure customer needs are being met in the best possible way. 

- Monitor customer satisfaction with surveys, focus groups and comment cards. 

- Develop and deliver credible, competitive, value-plus service to the customer. 

- Guide staff to become caring problem solvers, cooperative, accommodating and fair. 

- Exhibit a professional attitude, and an Ability to handle difficult situations. 

- Uphold gracious front desk procedures in the booking and handling of customers. 

- Maintain fresh, effective programs to consistently retain and grow customer base. 

- Develop and maintain compensation guidelines for customer complaint handling. 

Shift Timings: 12am to 10pm

Age Limit: 25 to 35 years

Salary Offerings: 25000 to 35000 PM

Gender Preference: Male Only